Ultimatefares.com and Cheapflightsales.com are the samecompany and totally rip people off. They also charge you for travel insurance when you dont even elect it and this and you have to spend hours on the phone trying to connect to Indiacustomer service because they turned their complaints and customer service over to India with real live dot heads and towel heads and pay them 5 bucks a day.
If we get enuf pp to write and complain we need to get this company out of business. What happened to you happened to me and they wont refund my money. File a chargeback. Ariel V.
1. Written by Happy Ex Employee, on 23-05-2008 18:37
Travel Guard is the company that Ultimatefares.com and Cheapflightsales.com charge you for Travel Insurance. Their website was built and designed to charge people for Travel Insurance when you do not even elect to choose it. They have ripped off thousands of people and they get monthly checks approximately $20,000 each month.
The owner of Ultimatefares.com is stating I am a discrunted employee and is writing lies about me and his company. I ran their billing department and I know that this company will rip you off left and right, forwards and backwards, they are scam artists. The owner Roni writes Reviews calling himself Samantha and alot of other bogus names as he tries to protect his company and image. If anyone has been ripped off from this man and company please send me an email to randi dot greenberg at yahoo dot com and I will advise you exactly how to stop this man from ripping you off.
I will be more than happy to explain to you exactly how to go about filing a Chargeback which is disputing the Fraud Charge on your credit card. This man Roni, dba Samantha is scared Chiittless as he know my posts are true and his business is in big trouble. When I worked there my last month I had spoken to approximately one hundred people that received error messages on his website, booked elsewhere as they did not think there tickets had went thru, when they did and got charged for two sets of tickets and this company will not be refunding their money. Roni Herskovitz is Fraud and so is Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, and Interglobe, oh my god so many names. If anyone needs additional information about this Fraud huming imbosil, please contact ARC in Virginia. Ultimatefares.com must be on good behavior with them or else, well Roni, want the plugs pulled again so you cant sell any tickets and have to used Indian Consolidators "Skybird" and Trams Am Travel to book your tickets.
This company is a joke. I was their Billing Manager and saw how they scam people. This company will NEVER give you a refund. Dispute the charge with your credit card company as they will always protect the credit card holder.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
Comments appreciated.
P.S. They did mention that they would have their team of lawyers get on us if we did not comply with their requests. This will be interesting since we actually do have a team of lawyers. We should have one in Florida also since we own a company out there also.
The Owners Name is Roni Herskovitz and his cell phone numbe is 818-518-3979, their corporate office located at 7100 Camino Real, Boca Raton, Florida and the number is 561-922-5636 if anyone needs to call the owner for FRAUD
I tried to book a flight using this site and after I entered my credit card information and hit \'submit\' I immediately got an \'error\' page telling me to call some 1-800 number. As a result, I quit that site assuming that my credit card had not been charged and rebooked using travelocity. Now I have found out that I was indeed charged by ARCADE TRAVEL even though there was an error message. I had no way to call them, no way to get in touch, and no trace whatsover. I\'ve done a charge back on my credit card, but I\'ve now encountered double fees and to top it off the airline booked me on one reservation for my outgoing flight and another reservation for my incoming flight. I hate companies that are dishonest. This company needs to go out of business and should not be allowed to taint airline reservations.
Ultimatefares.com charges you for Travel insurance and they never even confirmed your flight as you get a UC Flight which is Unconfirmed. They try and get Travel Insurance hoping you never look at your credit card statement. The Owner is such a looser. American Airlines just pulled their plates. I am intouch with the old employees in their corporate office and American Airlines will not let Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, book any tickets with their airline because they even tried to Scam American Airilines. Stay away from Ultimatefares.com
Thank you John for your compliment. Like I said Ultimatefares.com charged you for Travel insurance and they never even confirmed your flight as you got a UC Flight which is Unconfirmed. They try and get Travel Insurance hoping you never look at your credit card statement. The Owner is such a looser. American Airlines just pulled their plates. I am intouch with the old employees in their corporate office and American Airlines will not let Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, book any tickets with their airiline because they even tried to Scam American Airilines. Stay away from Ultimatefares.com
Thank you John for your compliment. Like I said Ultimatefares.com charged you for Travel insurance and they never even confirmed your flight as you got a UC Flight which is Unconfirmed. They try and get Travel Insurance hoping you never look at your credit card statement. The Owner is such a looser. American Airlines just pulled their plates. I am intouch with the old employees in their corporate office and American Airlines will not let Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, book any tickets with their airiline because they even tried to Scam American Airilines. Stay away from Ultimatefares.com
Thank you Jennifer for posting your comment. I just used their website and received an Unconfirmed Flight, and they had the nerve to charge me for travel insurance when they never even issued me my tickets. It took over an hour with Travel Guard for them to even locate my name and refund me my money. Like you said, Fraud is the word!!!
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