i do agree it is the same person she states many times she worked for ultimatefares.com. ultimatefares.com should be aware of this randi thing. ultimatefares.com reviews are the same for the past 100 or so postings.It is a true vendetta she keeps saying ex employee non stop. I am surprised ultimatefares.com has not respond to her at all but it seemed like she is bored.ultimatefares.com has some great reviews ultimatefares.com seem like a company that has been around for a while companies that commit fraud dont stick around too long wow ultimatefares.com
1. Written by Happy Ex Employee, on 23-05-2008 17:58
Travel Guard is the company that Ultimatefares.com and Cheapflightsales.com charge you for Travel Insurance. Their website was built and designed to charge people for Travel Insurance when you do not even elect to choose it. They have ripped off thousands of people and they get monthly checks approximately $20,000 each month.
The owner of Ultimatefares.com is stating I am a discrunted employee and is writing lies about me and his company. I ran their billing department and I know that this company will rip you off left and right, forwards and backwards, they are scam artists. The owner Roni writes Reviews calling himself Samantha and alot of other bogus names as he tries to protect his company and image. If anyone has been ripped off from this man and company please send me an email to randi dot greenberg at yahoo dot com and I will advise you exactly how to stop this man from ripping you off.
I will be more than happy to explain to you exactly how to go about filing a Chargeback which is disputing the Fraud Charge on your credit card. This man Roni, dba Samantha is scared Chiittless as he know my posts are true and his business is in big trouble. When I worked there my last month I had spoken to approximately one hundred people that received error messages on his website, booked elsewhere as they did not think there tickets had went thru, when they did and got charged for two sets of tickets and this company will not be refunding their money. Roni Herskovitz is Fraud and so is Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, and Interglobe, oh my god so many names. If anyone needs additional information about this Fraud huming imbosil, please contact ARC in Virginia. Ultimatefares.com must be on good behavior with them or else, well Roni, want the plugs pulled again so you cant sell any tickets and have to used Indian Consolidators "Skybird" and Trams Am Travel to book your tickets.
2. Written by Happy Ex Employee, on 23-05-2008 17:53
Travel Guard is the company that Ultimatefares.com and Cheapflightsales.com charge you for Travel Insurance. Their website was built and designed to charge people for Travel Insurance when you do not even elect to choose it. They have ripped off thousands of people and they get monthly checks approximately $20,000 each month.
The owner of Ultimatefares.com is stating I am a discrunted employee and is writing lies about me and his company. I ran their billing department and I know that this company will rip you off left and right, forwards and backwards, they are scam artists. The owner Roni writes Reviews calling himself Samantha and alot of other bogus names as he tries to protect his company and image. If anyone has been ripped off from this man and company please send me an email to randi dot greenberg at yahoo dot com and I will advise you exactly how to stop this man from ripping you off.
I will be more than happy to explain to you exactly how to go about filing a Chargeback which is disputing the Fraud Charge on your credit card. This man Roni, dba Samantha is scared Chiittless as he know my posts are true and his business is in big trouble. When I worked there my last month I had spoken to approximately one hundred people that received error messages on his website, booked elsewhere as they did not think there tickets had went thru, when they did and got charged for two sets of tickets and this company will not be refunding their money. Roni Herskovitz is Fraud and so is Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, and Interglobe, oh my god so many names. If anyone needs additional information about this Fraud huming imbosil, please contact ARC in Virginia. Ultimatefares.com must be on good behavior with them or else, well Roni, want the plugs pulled again so you cant sell any tickets and have to used Indian Consolidators "Skybird" and Trams Am Travel to book your tickets.
Listen smarty pants. You are the Owner - Roni and you are only making up stories about me. Your company is Fraud as I should know because I ran your billing dept and man was it a Joke. You are the biggest scam artist god created and you must be receiving thousands of dollars worth of charge backs from Pissed Off Customers for which you have Ripped Off. Are you getting really nervous with the amount of money you pay to ARC every Tuesday. To all of Ultimatefares.com unhappy customers, File a Chargeback with your Credit Card Company and make this Joker of a Owner Put out of business. You can go on and on about me collecting unemployment as I really don't care. Making unemployment is much better than working for a FRAUD Company like Ultimatefares. Roni Herskovitz you are a Joke of a man and a bigger looser of Web Site that deliberately bills every customer for travel insurance when they dont even elect it. You are banned with American Airlines because Ultimatefares commited Fraud with them and THEY PULLED YOUR Plates.. So how is Cheapflightsalescom doing. Scamming as usual.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
Looks like our stalker was up early this morning. I have been getting excellent service by UF and I want to stand up for them but I have a job so I cannot comment everytime this schizophrenic ex employee makes up a story. Too much time on your hands, Randi. If I were at UF, and I will adivse them of this, I would get a restraining order because Randi is obviously mentally ill. Kind of scary, I think. Hope somebody hires her soon.
Last night I tried to purchase a ticket for my father to meet up with me in Las Vegas this weekend. I do not claim I travel more then anyone else or even a large % of those on this site. But I do think I do travel a bit. I am in the auto racing industry here in the USA. I spend my weekends in a different city 30+ weekends of the year. And in between the weekends I am at our offices in Charlotte. So when I stated I am a Savey (savvy) traveler, I wanted referenced my many experiences with domestic travel.
If you can find me one chain of postings on any web-site that praise UF.com, I truly will apologize for calling you out. When I searched for Marriott, Orbitz, Travelocity, Kayak.com, and Northwest Airlines, I found many chains starting with positive comments about them. NOT ONE POSITIVE CHAIN STARTED ABOUT UF.COM.
When I called last night to discuss those fees with UF.com, I was on hold 1:10 before the lady picked up. I was told by their recording my hold time would be approximately 18 minutes. When she finally came on, she was not polite at all (even before I started asking questions). She also told me she was the only one in the office answering calls. ONLY PERSON?????
When I asked to cancel the reservation she stated that there would be a $50.00 fee charged to me. I told her I just booked it 2 hours ago. She stated that they had to charge it because the airline charges them the same. Well, that is a major lie. I have canceled many flights in the past after booking them hours later and have not had to pay a fee. Orbitz, United, and Northwest to name a few. Last weekend, my 13 year old daughter was flying to visit me from Des Moines Iowa, and I hade to my schedule in Daytona, so I rebooked her to meet me in Vegas. They never charged me a cancel fee as long as it was with in 24 hours of the booking.
I never knew of this web-site until I did a Google search on UF.com.
I should have never used them and will tell all my friends never to use them.
Be safe and enjoy your cyber travels vicariously through others.
I travel weekly for work and commute between Erie PA and Charlotte NC. I would say I am a savey person wen it comes to finding great ticket prices. When I wanted to save money on a personal trip, I looked at ULTIMATEFARES link from Kayak.com. I understand clearly what taxes/fees are.
I was fooled to purchase a fare of $271.00 on ULTIMATEFARES versus going to the airlines web site and paying $340.00 with taxes and fees. When I saw the final cost, i was not given a chance to confirm and agree to the final invoice as all other web-sites give to agree to. I ended up paying $100 more then what the airline would of charged.
I WAS RIPED OFF.
I have contacted Kayak.com and have expressed my displeasure of the website ULTIMATEFARES and their endorsment.
The worst part of the whole experiance was their customer serviceline and the wait. I was caller #3 and told my wait would be 18 minutes.
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