Great pricing on airline tickets. I have found this website while searching the internet. We were searching for flights from Denver to Paris this was an emergency trip for a family emergency. I was pleasantly surprised to find a site that let me book a last minute ticket for next day travel. The pricing was great I saved over $400.00 I purchased 4 tickets.
A few minutes after booking the flight I got a call from an ultimate fare representative confirming my flights and also wanted to confirm that I was the person purchasing these flights to avoid any identity theft issues after confirming all the information the tickets were issued immediately. The reason I am writing this comment is because I was amazed to find all these negative reviews on ultimatefares. I want to praise Jennifer for all her assistance she is a great asset to the company. I will use ultimatefares.com for all my travel plans from now on and I will let anyone who will listen know that in this corporate world we live in there are people that still care.
i tried to buy tickets from ultimate fares website but it kep comin up as 'website error, please call 1-800 numb er.' so, i did. the agent told me they were experiencing high volume and to keep refreshing my browser until the transaction went through. I never received a confirmation on the website so I bought tickets directly from the airline. Then I checked my email and here are 3 reservations. I called and told them I didn't need the tickets, and certainly not 3 of them, and that their website never confirmed my order, and told them of the discussion I had earlier with their agent and refreshing my browser which resulted in 3 orders. They charged me $50 a piece for cancelling tickets I did not buy and $24 each for an 'agent fee' which means talking to an agent on the phone. Totally a scam and dishonest.
i work for a credit card company and filing a chargeback is only for a charge that you do not remember or authorize, if you file a chargeback for something the company can prove that you knew about then you can face legal action..so be careful..
4. Written by Happy Ex EMployee, on 23-05-2008 17:59
Travel Guard is the company that Ultimatefares.com and Cheapflightsales.com charge you for Travel Insurance. Their website was built and designed to charge people for Travel Insurance when you do not even elect to choose it. They have ripped off thousands of people and they get monthly checks approximately $20,000 each month.
The owner of Ultimatefares.com is stating I am a discrunted employee and is writing lies about me and his company. I ran their billing department and I know that this company will rip you off left and right, forwards and backwards, they are scam artists. The owner Roni writes Reviews calling himself Samantha and alot of other bogus names as he tries to protect his company and image. If anyone has been ripped off from this man and company please send me an email to randi dot greenberg at yahoo dot com and I will advise you exactly how to stop this man from ripping you off.
I will be more than happy to explain to you exactly how to go about filing a Chargeback which is disputing the Fraud Charge on your credit card. This man Roni, dba Samantha is scared Chiittless as he know my posts are true and his business is in big trouble. When I worked there my last month I had spoken to approximately one hundred people that received error messages on his website, booked elsewhere as they did not think there tickets had went thru, when they did and got charged for two sets of tickets and this company will not be refunding their money. Roni Herskovitz is Fraud and so is Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, and Interglobe, oh my god so many names. If anyone needs additional information about this Fraud huming imbosil, please contact ARC in Virginia. Ultimatefares.com must be on good behavior with them or else, well Roni, want the plugs pulled again so you cant sell any tickets and have to used Indian Consolidators "Skybird" and Trams Am Travel to book your tickets.
5. Written by Happy Ex Employee, on 23-05-2008 17:54
Travel Guard is the company that Ultimatefares.com and Cheapflightsales.com charge you for Travel Insurance. Their website was built and designed to charge people for Travel Insurance when you do not even elect to choose it. They have ripped off thousands of people and they get monthly checks approximately $20,000 each month.
The owner of Ultimatefares.com is stating I am a discrunted employee and is writing lies about me and his company. I ran their billing department and I know that this company will rip you off left and right, forwards and backwards, they are scam artists. The owner Roni writes Reviews calling himself Samantha and alot of other bogus names as he tries to protect his company and image. If anyone has been ripped off from this man and company please send me an email to randi dot greenberg at yahoo dot com and I will advise you exactly how to stop this man from ripping you off.
I will be more than happy to explain to you exactly how to go about filing a Chargeback which is disputing the Fraud Charge on your credit card. This man Roni, dba Samantha is scared Chiittless as he know my posts are true and his business is in big trouble. When I worked there my last month I had spoken to approximately one hundred people that received error messages on his website, booked elsewhere as they did not think there tickets had went thru, when they did and got charged for two sets of tickets and this company will not be refunding their money. Roni Herskovitz is Fraud and so is Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, and Interglobe, oh my god so many names. If anyone needs additional information about this Fraud huming imbosil, please contact ARC in Virginia. Ultimatefares.com must be on good behavior with them or else, well Roni, want the plugs pulled again so you cant sell any tickets and have to used Indian Consolidators "Skybird" and Trams Am Travel to book your tickets.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
Oh my gosh the same thing happened with me, a representitive called and wanted to verify that I authorized my travel, I was shocked because I didn't think that anyone cared about fraudulent charges any more--I did verify that i did indeed purchase tickets for my daughter and to go ahead with the transaction.I personally was very happy and will be back--I was leary when i read all of this information--but i think it was a hoax and i will be back to Ultimate fares for my July trip.,
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