i actually use ultimatefares.com in the past and just recently as well, they have great prices i was able to get a last minute international ticket for alot less than other leading websites or the airlines.I did call their cutomer support number, i wanted to make sure i did have a reservation spoke to a rep and she seemed very knowlegable i ended up with a ticket and travlled without any issues. To me it seems like all the reviews about ultimatefares.com are from the same person and it is more personal than facts. ultimatefares.com seems to be very legit and it has been around for a while.
If you never met me why would you tell me to loose weight. You are Roni the owner using this name and you are only trying to protect Ultimatefares when you know 100% that you are totally fraud and rip people off. Read the articles Samantha, dba, Ultimatefares commits FRAUD daily.
I am a traveler who takes company bashing personally. I am a customer of UF and have been for awhile. I have spoken with Randi who was very rude to me. The last time I went to book a flight I noticed this site when I typed in Ultimate Fares. I recognized Randi's name and saw she was making trouble for a company I have had nothing but good to say about so I put in my two cents. This is the very first forum I have ever seen that is nothing but company bashing and I thought a positive word would be good. I also thought it would be productive to let REAL CONSUMERS know what a mental case they are listening to when they talk to Randi or her menagerie of personalities she lists on this site. To answer your questions---NO I am not for any kind of negative behavior toward Sr. Citizens. I took care of my mother for 6 long years of bad Alzheimers. FINE PRINT--actually I thoroughly read every line before I agree to ANYTHING. I DO support reading. I am not hard on OTHERS, Randi, just BIG bullies like yourself who get into fist fights on your FIRST DAY of your new job. LOL I never referred to myself as a World Traveler but I do travel and I book a lot of tickets for the advertising company I work for so I know my way around a ticket booth. I don't usually argue on these forums, I let others do their thing but you are just so nasty and vindictive I didn't want anyone to take your pathetic cry for mental help too seriously. I truly hope you get the help you need and I will pray for you, Randi. This is, I think my fourth post, maybe third, I wouldn't say that it takes lots of time for me to do this. I DO work for a living unlike you sitting on your over sized American Butt eating junk food and pounding away at your greasy keyboard. Also, Randi, Lance, Samantha and all the other names you use while having conversations with yourself please take note that I have used only ONE name. It is so funny that you KNOW me, think we are friends and have NO IDEA who you are arguing with. SO PATHETIC RANDI. LOL The people at UF are GOOD people doing their BEST to provide good service but they keep having some bad luck hiring LOSERS like you. GET A JOB AND LOSE SOME WEIGHT! YOU ARE SO WORTHLESS!!!
3. Written by Happy Ex Employee, on 23-05-2008 17:54
Travel Guard is the company that Ultimatefares.com and Cheapflightsales.com charge you for Travel Insurance. Their website was built and designed to charge people for Travel Insurance when you do not even elect to choose it. They have ripped off thousands of people and they get monthly checks approximately $20,000 each month.
The owner of Ultimatefares.com is stating I am a discrunted employee and is writing lies about me and his company. I ran their billing department and I know that this company will rip you off left and right, forwards and backwards, they are scam artists. The owner Roni writes Reviews calling himself Samantha and alot of other bogus names as he tries to protect his company and image. If anyone has been ripped off from this man and company please send me an email to randi dot greenberg at yahoo dot com and I will advise you exactly how to stop this man from ripping you off.
I will be more than happy to explain to you exactly how to go about filing a Chargeback which is disputing the Fraud Charge on your credit card. This man Roni, dba Samantha is scared Chiittless as he know my posts are true and his business is in big trouble. When I worked there my last month I had spoken to approximately one hundred people that received error messages on his website, booked elsewhere as they did not think there tickets had went thru, when they did and got charged for two sets of tickets and this company will not be refunding their money. Roni Herskovitz is Fraud and so is Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, and Interglobe, oh my god so many names. If anyone needs additional information about this Fraud huming imbosil, please contact ARC in Virginia. Ultimatefares.com must be on good behavior with them or else, well Roni, want the plugs pulled again so you cant sell any tickets and have to used Indian Consolidators "Skybird" and Trams Am Travel to book your tickets.
I noticed by your many postings that you are in defense of UF.com a lot. You must be their Ambassador or maybe an employee, owner?
You seem to have a habit of slamming/insulting others when they express their opinions, and even when they express their mistakes. Are you one to fault Sr. Citizens when they get taken advantage of by scams??? Are you one to fault others when they mis-read the fine print? Why are you so hard on others?
I have to question your travel experience. How can someone have so much travel when they seem to spend their whole day posting on this site? And with 90% of their postings as responses to others postings. At the same time 90% are negative responses to theirs.
Last night I tried to purchase a ticket for my father to meet up with me in Las Vegas this weekend. I do not claim I travel more then anyone else or even a large % of those on this site. But I do think I do travel a bit. I am in the auto racing industry here in the USA. I spend my weekends in a different city 30+ weekends of the year. And in between the weekends I am at our offices in Charlotte. So when I stated I am a Savey (savvy) traveler, I wanted referenced my many experiences with domestic travel.
If you can find me one chain of postings on any web-site that praise UF.com, I truly will apologize for calling you out. When I searched for Marriott, Orbitz, Travelocity, Kayak.com, and Northwest Airlines, I found many chains starting with positive comments about them. NOT ONE POSITIVE CHAIN STARTED ABOUT UF.COM.
When I called last night to discuss those fees with UF.com, I was on hold 1:10 before the lady picked up. I was told by their recording my hold time would be approximately 18 minutes. When she finally came on, she was not polite at all (even before I started asking questions). She also told me she was the only one in the office answering calls. ONLY PERSON?????
When I asked to cancel the reservation she stated that there would be a $50.00 fee charged to me. I told her I just booked it 2 hours ago. She stated that they had to charge it because the airline charges them the same. Well, that is a major lie. I have canceled many flights in the past after booking them hours later and have not had to pay a fee. Orbitz, United, and Northwest to name a few. Last weekend, my 13 year old daughter was flying to visit me from Des Moines Iowa, and I hade to my schedule in Daytona, so I rebooked her to meet me in Vegas. They never charged me a cancel fee as long as it was with in 24 hours of the booking.
In closing, WORLDVOYAGER, please don’t be so hard on others when they express their personal experiences on such a venue. I never knew of this web-site until I did a Google search on UF.com. And that’s why I have only one posting and a new poster.
Be safe and enjoy your cyber travels vicariously through others.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
Just purchased my ticket and I am happy with the customer service. Everything was smooth. Never had to pick up the phone. I called the airline to confirm after reading this forum and my tickets are there waiting for me. Easy and CHEAP! Keep up the good work, UF.
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