My daughter needed a same-day ticket from DC to Frankfurt for an emergency. Ultimatefares had a good offer for about $800. When she booked the flight, they cancelled the offer. This happened several times, with revised offers going up to over $2000 so she had to postpone the flight to the next day. When she booked that flight, she didn't get any confirmation, only three times a"page error", and no e-mail or e-ticket information. She tried to call, but couldn't get beyond pressing buttons with dead ends. So she bought a ticket somewhere else. In the meantime however, ultimatefares charged her creditcard anyway, and sent three e-ticket confirmations - not to the traveller, but to the creditcard account holder! Now she is trying to get the money back for the flight she never took. Never seen such an incompetent online service.
My son had bought, for the same emergency reason, a flight from Chicago to Frankfurt with cheaptickets, on Air India. A day before his return from Frankfurt, he found out that there was no returnflight. Evidently, Air India had cancelled his returnflight with cheaptickets, but the only thing cheaptickets did (as he had already flown the first portion) was to charge half the price to the creditcard. Now he is sitting in Frankfur trying to get a cheap one-way ticket back - nearly impossible.
My suggestion: never buy tickets with on-line travel agencies - only with airline companies themselves.
1. Written by happy ex employee, on 23-05-2008 18:44
Travel Guard is the company that Ultimatefares.com and Cheapflightsales.com charge you for Travel Insurance. Their website was built and designed to charge people for Travel Insurance when you do not even elect to choose it. They have ripped off thousands of people and they get monthly checks approximately $20,000 each month.
The owner of Ultimatefares.com is stating I am a discrunted employee and is writing lies about me and his company. I ran their billing department and I know that this company will rip you off left and right, forwards and backwards, they are scam artists. The owner Roni writes Reviews calling himself Samantha and alot of other bogus names as he tries to protect his company and image. If anyone has been ripped off from this man and company please send me an email to randi dot greenberg at yahoo dot com and I will advise you exactly how to stop this man from ripping you off.
I will be more than happy to explain to you exactly how to go about filing a Chargeback which is disputing the Fraud Charge on your credit card. This man Roni, dba Samantha is scared Chiittless as he know my posts are true and his business is in big trouble. When I worked there my last month I had spoken to approximately one hundred people that received error messages on his website, booked elsewhere as they did not think there tickets had went thru, when they did and got charged for two sets of tickets and this company will not be refunding their money. Roni Herskovitz is Fraud and so is Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, and Interglobe, oh my god so many names. If anyone needs additional information about this Fraud huming imbosil, please contact ARC in Virginia. Ultimatefares.com must be on good behavior with them or else, well Roni, want the plugs pulled again so you cant sell any tickets and have to used Indian Consolidators "Skybird" and Trams Am Travel to book your tickets.
2. Written by happy ex employee, on 23-05-2008 18:42
Travel Guard is the company that Ultimatefares.com and Cheapflightsales.com charge you for Travel Insurance. Their website was built and designed to charge people for Travel Insurance when you do not even elect to choose it. They have ripped off thousands of people and they get monthly checks approximately $20,000 each month.
The owner of Ultimatefares.com is stating I am a discrunted employee and is writing lies about me and his company. I ran their billing department and I know that this company will rip you off left and right, forwards and backwards, they are scam artists. The owner Roni writes Reviews calling himself Samantha and alot of other bogus names as he tries to protect his company and image. If anyone has been ripped off from this man and company please send me an email to randi dot greenberg at yahoo dot com and I will advise you exactly how to stop this man from ripping you off.
I will be more than happy to explain to you exactly how to go about filing a Chargeback which is disputing the Fraud Charge on your credit card. This man Roni, dba Samantha is scared Chiittless as he know my posts are true and his business is in big trouble. When I worked there my last month I had spoken to approximately one hundred people that received error messages on his website, booked elsewhere as they did not think there tickets had went thru, when they did and got charged for two sets of tickets and this company will not be refunding their money. Roni Herskovitz is Fraud and so is Ultimatefares.com, Cheapflightsales.com, Travel Services, Arcade Travel, and Interglobe, oh my god so many names. If anyone needs additional information about this Fraud huming imbosil, please contact ARC in Virginia. Ultimatefares.com must be on good behavior with them or else, well Roni, want the plugs pulled again so you cant sell any tickets and have to used Indian Consolidators "Skybird" and Trams Am Travel to book your tickets.
I did business before I researched these guys. I was stupid, I was in a hurry. We needed to get my cousin back to the states and I jumped at their prices.
These guys kept me going in circles while I was desparate for the tickets. I ordered tickets online and was given a reciept that said I would get an eticket within two hours. when 3 or 4 hours passed, I called and they were closed. It was only a 1/2 hour before they opened, so I waited. I got a hold of them and explained my concern. They told me they had just opened and that all tickets were processed by hand. I would have to wait a few hours while all tickets were processed. I waited and then got a Credit Card Auth form. I sent it back per instructions but stipulated that I needed both tickets that i requested. I called and checked on the status of my fax. they gave me more excuses. this had me concerned so I decided to do a web search on them. Ultimate Fares looks like the entire travel industry hates them. this had me concerned. I called UF back, stated my concerns, and stated that I needed to see some tickets in my email by morning or I would have to cancel through my Credit Card Company. By morning, no tickets.
Now these guys are saying that a ticket from Lufthansa was used. I went to Lufthansa and purchased a ticket in person and got a physical ticket, not an e-ticket. UF says that it was the same ticket. I don't see how this can be.
Now they want me to send the ticket, that I purchased directly from LH, to them so that they can process a refund. As far as I am concerned, there is nothing left to do, the CC company handled to cancellation, I bought new tickets directly, and now everyone is home using tickets that I purchased without the help of UF.
Question: Is there really any reason that they have to do another refund? We have our refund through the CC company. Why would they need the physical ticket from Lufthansa? They asked for the ticket # first and I gave that to them. Now they want the physical ticket but I won't send that because we need it for our records.
It is just amazing what ultimatefares.com does to their passengers. They take their money and head for the hills. This company is fraud. Read their reviews, they should be put out of business.
6. Written by Marilyn Haywire, on 26-03-2008 15:31
I purchased an airline ticket on ultimatefares or cheapfligtsales, whatever they call themselves and my reservations came back unconfirmed, at least this is what they tell me. Then I get my credit card statement and I am charged with Travel Insurance and they even charged me for the flight but i have no e ticket. Stay away, they are completely fraud.
I am so sorry for what you went through. It is horrifying to see what ultimatefares.com has done to so many travelers. You should read up on all their reviews. I just went to do my research and they are a terrible company. I read all the reviews on trip advisor and my three cents and pissedoffcustomers about ultimatefares and people are saying the exact same thing. What you need to do is contact your credit card company and dispute all charges.
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